How do I get started?
Do I need to prepare my laundry or sort it ahead of time?
How do I pay?
When will I get my clothes back?
Large orders (5 or more) bags, or items needing intensive stain-treatment may require more than 48 hours. 24 Hour Rush Service is available on some orders for a small fee. If rush services are required, please call 055-5776608 or contact us via live chat (at the bottom of the screen) to check for availability.
What if I can’t be home for my scheduled pick-up or drop off?
Please Note: Your items will only be given with a designated person or dropped off in a predetermined place with your prior approval.
What happens if I leave personal items in my pockets?
What if I am missing an item of clothing from my returned bag?
Please notify of any missing items listed on the inventory sheet within 48 hours of drop off. If your item is not located after further investigation, the compensation of the lost garment shall be limited to a maximum of ten times the amount charged.
What areas do you currently service?
- Dubai Marina
- City Walk
- Palm Jumeirah
- Emirates Hills
- Arabian Ranches
- Al Barsha
- JVC & JVT
- Motor City
- Sports City
- Discovery Gardens
- Um Suqeim
- Bur Dubai
- Business Bay
Are you able to remove any mark from a garment?
What kind of repairs and alterations can you do?
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